The customer journey

We show you the way to an effective and uncomplicated marketing communication

The customer journey

We show you the way to an effective and uncomplicated marketing communication

Strategy and goals

Does your company need a clear direction for your marketing communication? Are you looking for an easy and efficient work process that provides a clear overview of the way forward? We have extensive experience working with management teams and marketing managers to create clear strategies, realistic objectives, well-thought-out marketing and action plans, and structured budgets - everything you need to start a new growth journey.

Branding

Your brand is at the heart of your communication. Therefore, you should ensure that the brand reflects the unique benefits and core values that characterize your company and products. Together with you, we create a clear positioning in the market and build a strong brand that goes hand in hand with the management team's strategy, goals, and vision for the future. We help you analyze, evaluate, and start the journey towards an engaging and visually appealing brand.

Planning and structure

Does your marketing work feel complicated, unstructured, and inefficient? An efficient and easy-to-use structure in your work process makes everything more manageable. Over the years, we have developed smart working methods that shorten the paths between us and our customers. We work digitally in joint documents, which provides quick decisions and a clear overview of what has been done and what will happen in the future.

Digital presence

Your company's digital presence is your storefront to the market. It is where your customers often get a first impression of your company and whether they should buy your products. Through detailed analysis of your digital channels, we can find the areas to sharpen to achieve even better results. Once these are identified, we build websites, create content for your social media, and keep them updated and engaging - what keeps your brand top of mind with your digital visitors.

Dialogue with the market

Staying in touch with existing and potential customers is of utmost importance in competitive markets. A good response can be the difference between a forever faithful customer and a lost one. How does your dialog with the market work today? We help you maintain an engaging, quality-assured and continuous dialog with your customers through e.g. social media, newsletters, press releases and quick responses to incoming questions.

Sales support

A well-functioning marketing communication also includes solid internal support. Keeping your staff and sales force updated with information, strategies, and sales materials will pave the way for efficiency, cohesion, and team spirit. We have extensive experience optimizing internal sales support through brochures, product catalogues, trade fair materials, stands, training platforms, and sales-driving campaigns to generate new business.

Need help with your marketing communication? Get in touch with us!

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Anna Westberg Engman

Project Manager

+46 (0)73-983 48 99 anna@ohappa.se